Call Whisper

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The Call Whisper functionality of Direct Control Voice allows you to screen inbound calls, providing simple information to the call receiver, giving them useful insight ahead of the call they are about to take.

The Call Whisper functionality of Direct Control Voice allows you to screen inbound calls, providing simple information to the call receiver, giving them useful insight ahead of the call they are about to take.

A Call Whisper is an audio message played to the called party when answering a call, during which time the caller still hears ringing. This allows the receiver to decide how to accept the call, such as in a specific department or company name.

Call Whisper allows a business to be able to use one line for different services or departments or a range of numbers all routed to one caller. You can also use it alongside marketing campaigns to monitor performance.

Benefits

  • Know the nature of the inbound call and who it is for
  • Answer all inbound calls professionally and accurately
  • Manage business telephone numbers from a single point
  • Analyse data to optimise future campaigns

Uses

  • Screen inbound calls
  • Total control over inbound call
calw1
Oxygen8 Australia