Call Recording

call-recording-banner-image

The call recording system that is integrated into our Call Handling Solution saves call recordings so that you can find specific calls intuitively. The system gives you the option to select the relevant criteria such as date, time, duration, dialled number and direction (inbound or outbound). All calls are stored as an MP3 or WAV file for easy extraction and can also be emailed to another party for further analysis.

The call recording system that is integrated into our Call Handling Solution saves call recordings so that you can find specific calls intuitively. The system gives you the option to select the relevant criteria such as date, time, duration, dialled number and direction (inbound or outbound). All calls are stored as an MP3 or WAV file for easy extraction and can also be emailed to another party for further analysis.

Features

  • Filter calls by number, date and time
  • Download and email calls
  • Total control over call recording software
cr1
callrec1

Benefits

  • Improve and develop customer service
  • Provide tailored training for your employees
  • Cost effective and easy to use
Oxygen8 Australia