Mobile Surveys

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Oxygen8’s Mobile Survey solution allows organisations to send surveys to a mobile phone within minutes and is ideal for quick opinion gathering and short surveys. Oxygen8’s mobile platform can create interactive surveys using SMS, mobile web and automated voice that enables customer’s to provide feedback and opinions instantly using automated communication. Responses are automatically recorded by Oxygen8’s online reporting system, allowing you to easily view and analyse them.

Oxygen8’s Mobile Survey solution allows organisations to send surveys to a mobile phone within minutes and is ideal for quick opinion gathering and short surveys. Oxygen8’s mobile platform can create interactive surveys using SMS, mobile web and automated voice that enables customer’s to provide feedback and opinions instantly using automated communication. Responses are automatically recorded by Oxygen8’s online reporting system, allowing you to easily view and analyse them.

Mobile Surveys

No development time or complex APIs are required. Simply configure a survey in our messaging platform and schedule. Alternatively you can utilise our client services team to help build your survey.

Features

  • Free to User or Premium Rated surveys
  • Choice of SMS, mobile web form or automated voice surveys
  • Ability to send customised messages and responses to individual users
  • Text to speech or pre-recorded voice file options for automated voice surveys
  • One off, or recurring surveys can be automatically scheduled
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A range of survey question types:

  • Single Select
  • Multiple Select
  • Yes / No
  • Ratings
  • Percentage
  • Question / Free Form Comment
  • Automated reminder messages to consumers
  • Single or Multi-stage surveys
  • Downloadable CSV files to upload into your existing CRM or Research Programmes
  • Online reporting tools
  • Sub account hierarchies to track results and costs to different departments, clients, or campaigns
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Benefits

  • Quick and easy to set up
  • Receive immediate feedback, allowing instant action on critical business information
  • Cost effective using low cost forms of automated communication
  • Contact your audience anytime, anywhere
  • An un-obtrusive way of communicating with your survey audience – they can respond when convenient
  • Increased response rates compared to email surveys

Who can use Mobile Surveys?

Media Owners – Feedback from your audience at any time. This might include rating new content or programmes, completing a survey of the day or getting insights on national/international issues

Brands – Regular snapshots of brand perception, particularly post advertising events and benchmark against the competition

Utilities – Measure customer satisfaction at any time, or complete post event surveys, for example, after an engineer has visited customer premises

Retailers & Mail Order Companies – Gauge customer satisfaction after a delivery

Market Research Companies – Enhance your portfolio of services to add more value to your clients, generate
additional revenue and improve response rates

Advertising Agencies – Add interactivity to advertising by asking for consumer feedback. Demonstrate the effectiveness of the advertising campaign and generate new leads for your clients

Event Organisers – Instant feedback on speakers and sessions

Charities – Gauge public opinion and measure fund raising opportunities

Political Parties – Exit poll research, opinion polls and approval ratings

Public Sector Organisations – Healthcare, Education, Housing, Transport

Oxygen8 Australia