Customer journey mapping & CRM

Joining all CRM touch-points isn’t always easy

In fact, mapping out all the touch points is sometimes the hardest exercise. We can help you improve your results by applying more science. Science behind mobile engagement, payment integration solutions and call centre operational efficiencies. Oxygen8 can help. Our enterprise consultants deliver CRM focused B2B solutions to large global organisations across a variety of industries. We regularly run journey mapping programmes with our clients. Integrating all multi-channel solutions. We’re ready to help you improve the return on your investment through better engagement, measurement and performance.

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We understand that you have unique needs. Our deep understanding and experience of customer touch-points gives us an advantage. That is why we offer tailored CRM services specifically designed for enterprise organisations. Our proven expertise and methodology leads to successful campaigns and programmes.

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Customer experience focused

Our teams are experienced PRINCE2 and AGILE experts and offer the end-to-end service. We work collaboratively with your teams to ensure all standards, methodologies and processes are followed for seamless delivery. We like you aim for a step-change in results and have the support teams to enable this from scoping, technical development, testing to deployment nationally and internationally.

Oxygen8 enterprise customer journey mapping services help you to define, or sharpen, your CRM strategies for implementing, integrating and supporting our SAAS platforms across your entire business. We also factor in and help you with incumbent systems.

Want to learn more about how our enterprise customer journey mapping services can help you meet your business challenges and goals?

Find out how Customer journey mapping & CRM can help your business

Oxygen8 Australia